First of all, what is Mediation? We hear a lot about this word, but do we really know what it means and how it can help us to have productive and conflict resolving conversations? Apart from a more formal mediation session, a mediation approach to communication and conversations can provide productive and powerful benefits for any interaction. The skills and tools (e.g. creating empathy, active listening, being impartial/multipartial, reframing negative dialogue, the power of silence...) used in mediation can help us to have success both in our personal and professional lives. 
Mostrando entradas con la etiqueta resolving conflicts case study. Mostrar todas las entradas
Mostrando entradas con la etiqueta resolving conflicts case study. Mostrar todas las entradas
domingo, 13 de mayo de 2012
What is Mediation?
First of all, what is Mediation? We hear a lot about this word, but do we really know what it means and how it can help us to have productive and conflict resolving conversations? Apart from a more formal mediation session, a mediation approach to communication and conversations can provide productive and powerful benefits for any interaction. The skills and tools (e.g. creating empathy, active listening, being impartial/multipartial, reframing negative dialogue, the power of silence...) used in mediation can help us to have success both in our personal and professional lives. 
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